Vanderbilt Master of Management in Health Care 2010
AVP, Patient Access Services
Even by Owen's standards, Tina Williams' return on investment was fast. After enrolling in the Master of Management in Health Care program, she was promoted from Manager to Director of Access Services for Monroe Carell Jr. Children's Hospital at Vanderbilt. In that position, she directs a variety of areas of patient access, from the business center to bed management, with responsibility for more than 80 staff members.
The promotion reflected confidence in both Tina's abilities and the MMHC program's power to strengthen them. Tina points in particular to a deeper knowledge of health care economics (augmented by opportunities to learn from experts that include Congressman Jim Cooper and former Senator Bill Frist) and "an understanding of the whole picture of accounting and budgets, not just my area of scope." Some of that "bigger picture" also came from Tina's classmates, whom she now counts as friends, who "provided perspective on all areas of health care from legal counsel to compliance, contracting and patient care."
The rigors of the program — "working full-time and completing class work has been difficult, to say the least" — also has helped Tina learn to manage her time more effectively. "And it provided me with a self-confidence I may have lacked before," she says. "It has been a great experience for me."