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Nancy Lea Hyer

Associate Professor of Operations Management
Associate Dean of Academic Programs


Hyer Education

Professor Helps Businesses (and Business Students) Operate Efficiently

Given the notorious inefficiencies of Soviet central planning, perhaps it seems counterintuitive to think that someone with an undergraduate degree in Russian Studies would be part of a graduate business school faculty–much less be one of the world's leading experts on operations management.

But anyone who thinks that doesn't know Nancy Lea Hyer, perennially one of the most popular faculty members at Owen.

Professor Hyer, who joined the faculty in 1992, already had established a strong track record in both the business and academic worlds. She had served both as operations research manager for Hewlett-Packard's Network Management Division in California and on the business faculty at the University of North Carolina in Chapel Hill.

Over the years, she has provided consulting and training for such organizations as Cigna Insurance, Boeing, Black & Decker and the U.S. Army. She has served as President of the Operations Management Association and on the review boards of numerous academic journals. Reorganizing the Factory: Competing through Cellular Manufacturing–a book she co-authored about the "life cycle" approach to competing through cellular work organizations–won the prestigious Shingo Prize for research on manufacturing in 2003.
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